as unsuitable. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. I would also like to apologise for the service received when calling to the Practice. Menu Please find more information on our practice in our Patient information leaflet. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. Thank you to all at Saxonbrook. saxonbrook medical staffquincy ma police lateral transfer. We would like to look into this for you and get it resolved asap. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. review titled Practice playing Russian Roulette with peoples health! If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. So let's hope its not cancer. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. I have shared this feedback with the team who will be very happy to hear this. as unsuitable. Maidenbower Square Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. Map, Northgate Surgery 4-6 session GP, salaried and partner options, Pembroke Medical Group. Sarah, Management Team. It is very important to us that we get this sorted for you. Patient reviews of Saxonbrook Medical Centre - Page . Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). Saxonbrook Medical - Information about the doctors surgery opening hours, appointments, online. Report review titled Very grateful as unsuitable. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. As this is an anonymous platform I am unable to contact you. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Sarah, Management Team. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery. Saxonbrook Management Team. RH10 7QH Overall the practice is rated as good. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Drop your competitors from your business page. Map, Ask a Doctor The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. Your post in anonymous so I am unable to contact you directly. Clinical audits were undertaken and we saw evidence that some of these were full cycle. Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. What is happening? I needed help today and was called back in no time and medication issued. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. However, this isn't the problem. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. 62.12% detected by practice, out of 66 new diagnoses. Before you make your choice you can read more about our cookie policy. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. 72.00% reviewed by GP, out of 50 patients diagnosed. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. I have passed your feedback onto our team who will be really pleased to hear this. Let us know your preference. They dealt with the situation and treated my son in a timely fashion which was . They were rated as good in caring. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Sarah, Management Team. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Ask a Nurse New part-time careers in Crawley are added daily on SimplyHired.com. The practice were working to make improvements and there. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Thank you to all at Saxonbrook. 812 were here. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Maidenbower Square Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website Someone needs to reviwe the whole thing & start again. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Analytical cookies send information to Google Analytics. 69.0% vaccinated, of 1430 eligible people. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Map, Ask a Doctor As this is an anonymous platform we are unable to contact you directly. This email design is easy to digest and very attractive. Menu Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. . Staff told us that communication had improved and they felt involved in the development of the practice. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. I needed help today and was called back in no time and medication issued. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. See salaries, compare reviews, easily apply, and get hired. Analytical cookies send information to Google Analytics. Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. I am pleased to hear that the service you have received all round has been positive. West Sussex If you call for help you don't get it. The practice has introduced a new system where you have to make an appointment online. Get the latest business insights from Dun & Bradstreet. Sarah, Management Team. Consult your healthcare provider! My Mother has been seen in person and care excellent PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. Menu Please note on the form that you have sent these details in reply to your online review response. It reminds the audience how important vitamin C is for their immunity creatively. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. As part of this agreement, additional team members have been recruited to be shared between the network practices. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Latest reviews for Saxonbrook Medical Centre. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. RH10 7QH Information On Booking Covid Vaccinations. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. You can contact this general practice using the phone number 01293 450400. The provider was aware of the requirements of the duty of candour. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Latest reviews for Saxonbrook Medical Northgate Surgery. Reply. PRESS RELEASE: 26th March 2021. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. 4. Continue to work to improve patient outcomes (QOF) within the practice. Kind Regards, Saxonbrook Medical Team. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Crawley Will have to go to a walk in center! I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Ask the Practice We close for lunch between 12.30 pm to 1.30 pm This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. Saxonbrook Medical | Crawley However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. Please note on the form that you have sent these details in reply to your online review response. Information about services and how to complain was available. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Job summary. We hope we can get this rectified for you soon. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. The #Chiefs training staff is the worst in the league, according to report by the NFLPA. Advise you left a review and was asked to contact to speak to a member of the management team about it. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. Another distinguishable example is the following from Fullscript. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. Flu vaccinations - Under 65 At Risk Groups. Report review titled Practice playing Russian Roulette with peoples health! Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. 2018. West Sussex Without fail, the screen just says "no appointments" and staff refuses to help over the phone. I have passed your feedback onto our team who will be really pleased to hear this. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. but no good, cant even get the online requst answered prop was told to submit it again - why? If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Flu vaccinations - Under 65 At Risk Groups. 69.0% vaccinated, of 1430 eligible people. Improvements were made to the quality of care as a result of complaints and concerns. If you are unable to do this online please give your details to reception over the phone or at the reception desk. Ask a Nurse Cannot get repeat prescription renewed as it need to be reviewed by a doctor. review titled Practice playing Russian Roulette with peoples health! Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. Diabetes - Managing Blood Glucose Level (HbA1c). Popular pages. All aspects of care for your pregnancy are provided. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. The low-stress way to find your next part-time job opportunity is on SimplyHired. Ask a Nurse Sarah, Management Team, by Christopher - Posted on 14 January 2022. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Report review titled Dissatisfied as unsuitable. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. Before you make your choice you can read more about our cookie policy. Outside of practice hours, call 111. I am pleased to hear that you have had a positive experience with the Practice. I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! RH10 1HS as unsuitable. Afternoon Christopher. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. However, they are employed by NHS West Sussex. Your post in anonymous so I am unable to contact you directly. GP Partners:. 83.44% within a recommended level, out of 646 patients. 82.32% with recommended measurement, out of 2,036 patients. Ask the Practice Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. West Sussex We will use a cookie to save your choice. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. We would also like to use analytical cookies to understand how our site is used and improve user experience. I am delighted to hear you have never had a bad experience and the staff are always so helpful. If you are unable to do this online please give your details to reception over the phone or at the reception desk. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. West Sussex Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. If you need help, call the practice. Website: saxonbrook.net Message now. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. 37.01% were satisfied, of 186 respondents. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. 5,450 part-time jobs available in Crawley. We've put some small files called cookies on your device to make our site work. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Can this really be good for patients!!! Saxonbrook Medical Centre has not yet replied. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Flu vaccinations - Aged 65 and over group. Ask the Practice There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. There was a clear leadership structure and staff felt supported by management. Cross Keys House. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! How to get to Saxonbrook Medical Maidenbower Surgery by Bus? General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. In emergencies, call 999 or go to A&E. Help is available from 111 Sarah, Management Team. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Find similar medical centers in Crawley. I am sorry to hear that you have been having trouble getting an appointment for a medication review. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick .

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