why are tickets available on stubhub but not ticketmaster

Log into your account and select from the list of 'Upcoming Events'. [2022], Gametime vs Ticketmaster: Which Is Better For You? why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". A Division of NBCUniversal. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. Select "Tickets" from the drop-down menu. The Customer support services are open on all days but they have a certain time range they need to be reached out within. All Rights Reserved. Something went wrong. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. However, it might actually be a fraud. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. The website allows you to ask questions from other users in their community and get easier solutions. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Then, set a suitable price for your tickets. "It just becomes a part of the overall economics of going to an event," Goldberg says. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. This tends to be less egregious than the fees imposed by the competition. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. 3. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. Sign up for the 2023 CNBC LLC. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. To learn more or opt-out, read our Cookie Policy. Even for the buyer, searching and doing other movements on their website comes without any charges. The company declined to comment.) How do I fix this ? Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). That money would go entirely to Ticketmaster. Tickets can be delivered to your home by mail. }, + nine = sixteen .hide-if-no-js { That doesnt make it true. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. A place to discuss and share all matters concerning singer, Lana Del Rey. The option of reselling tickets for sold-out shows is available. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. . TicketLiquidator. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. 01-11-2021 06:36 AM 1 Reply However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Due to the high demand for tickets, the prices can rise to seven skies. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). Reddit and its partners use cookies and similar technologies to provide you with a better experience. If there are tickets you can afford, buy . Learn More. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. There are exceptions for US Open matches and MLB games. Please help! "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. SUGA | Agust D has announced SUGA | Agust D . There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. Note: you can edit the price you have entered or you can always delete your listing. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. ViralTalky's team of content writers regularly helps write high quality content. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. Order processing fees are another type of convenience fee. Not looking for Taylor Swift? [2022], Ticketmaster vs Ticketek: Which Is Best For You? Bundle up and save on concerts, live shows,. Reader support helps us keep our explainers free for all. Ticket prices can be cheaper than face value. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Different events have different buyer fees. Press question mark to learn the rest of the keyboard shortcuts. }. Danielle is the author of this solution article. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Customer service all the way to your seat, 2000-2022 StubHub. Tickets are 100% guaranteed by FanProtect. . Great, but HOW?? Is there any way I am able to give these tickets to the buyer? Select the date of the event and tap on the option that says Find Tickets. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. Grab your Garth Brooks tickets at StubHub today. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Register yourself with a StubHub account. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Selling the ticket on StubHub is a quick and easy process. Please list the steps on how to do this. Both TicketMaster and StubHub have proprietary applications. According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. The prices can also vary for different locations, for different states, different days, and different timings. [2022], TickPick vs StubHub: Which Is Better For You? Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. That means you have a much better idea of what you're paying to start with. The prices fluctuate according to the value of the tickets. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. StubHub: $128 - $155. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. After the switch, you will enter the email address you use to access the community in order to reset your password. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. Should you. I think weve already covered that.. See Full Review of - Ticketmaster | Stubhub. Sat, 17 Jun 2023 | You would transfer the tickets from your Ticketmaster account to the buyer's email address. Got a confidential news tip? In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Thank you! In most cases, tickets aren't issued until 24 hours before the event. Only some of my tickets have sold. All this makes it easier to search on this website. 1. Having an extremely large volume allows them to lower their margins. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Privacy Policy. Id guess brokers who have confidence theyll get tickets. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. How can I transfer them? As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. discussing Ticketmasters Verified Fan program. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. "Many more fans will now have. Get this delivered to your inbox, and more info about our products and services. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. For Ticketmaster, the biggest selling point is a flexible return policy. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. New Shows Announced in the U.S.! The question for consumers becomes how to know whether they're making an error before buying. In addition, they don't have the same order processing and delivery fees imposed by Ticketmaster. The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. No. StubHubs website is very convenient to use. You can also see all the fees broken down at the checkout. After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. It also included MIT economist Sara Fisher Ellison. As one member said after canceling their seats this sucks!. In other cases, a reseller may be selling you tickets they haven't even secured yet. We are changing the way you register and sign-in to the StubHub Community. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch