var checkSSL = function() { How do I contact customer service? Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Does doxo process payments for all Harris County Toll Road Authority services? equipment. Developer: Harris County Toll Road Authority . We will resume normal business hours on Monday, February 22. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Please check with other tolling agencies directly for questions about their policies and programs. Prepare and . Ability to speak and type at the same time. Research owner contact information as needed. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Log in to manage your EZ TAG account. It is now July 21, and still no transponders. . background-color: #376d7d; Saturday 8:00 AM to 4:30 PM. Also Known as: HCTRA. Harris County Toll Road Authority - Yelp Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . X | CLOSE. John Barrera - Bilingual Customer Service Representative - Harris Save my name, email, and website in this browser for the next time I comment. In addition to this page, follow us on Twitter to get the latest news and updates! HCTRA Harris County Toll Road Authority BancPass posts tolls as they are charged to the account. Pay and Career. You can update your choices at any time in your settings. HCTRA Employee Reviews for Customer Service Representative - Indeed Houston, TX 77040. HCTRA Harris County Toll Road Authority You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Meeting daily, weekly, and monthly production objectives. Customer Service. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Please contact customer support if you require additional assistance. HARRIS COUNTY TOLL ROAD AUTHORITY - 21 Reviews - Yelp Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Login - Harris County Toll Road Authority BancPass service fees may also apply. HCTRA Harris County Toll Road Authority For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Be safe from hackers and unwanted bills. Funds are available immediately and you may drive the road after reloading. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. BancPass users will be charged the electronic toll tag discounted rate. HCTRA Harris County Toll Road Authority The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. place i need to cancell all the service thank you. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { 2/14/2018. HCTRA Harris County Toll Road Authority Logos and other trademarks within this site are the property of their respective owners. Payments are free with a linked bank account. Travel Tools. color: #fff; Unpaid tolls may result in additional fees and penalties, including issuance . doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. BLUERIDGE TRANSPORTATION GROUP, LLC See all the best ways overall to get in contact with EZ TAG ASAP. or by texting the word BALANCE to 866.978.5061. Harris County Toll Road Authority. color: #376d7d; } 2277 Plaza Drive, Suite 600 background: #376d7d; Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Harris County Toll Road Authority United States employs 171 employees. Phone Number. Call Center HCTRA Job Bellaire Texas USA,Customer Service/HelpDesk .hmg-jb-mobile-footer-nav>li>a { Ability to speak effectively on the telephone. Mon Friday 7:30 AM 5:30 PM. Support Phone. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. https://wprod-m.hctra.org/TranslationDisclaimer#! Use the EZ TAG lanes today! HCTRA Harris County Toll Road Authority No endorsement has been given nor is implied. For example, if a User wants to reload $20, the User will be charged $22. Login to save this search and get notified of similar positions. HCTRA Harris County Toll Road Authority 1st. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. www hctra org login - Tecdud.com Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . There is a $2 charge for reloading your tag. I have a disabled vet plate or other plate that allows for free tolls? } This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. } var queue = $LAB 3rd Shift 11pm-7am Non-Bilingual or Bilingual. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Job Description Collections Violations Dept. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Purchase your BancPass Toll Sticker online or at participating retailers. - Leading role in building up and improving . Reported Issues: 4 Comments. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. x We use cookies to ensure that we give you the best experience on our website. background-color: #203f48; Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. TxTag has launched a new website to make it even easier for you to manage your account. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Please include the detailed page showing the license plate, time/location and toll amount. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Published on: May 6, 2020. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. If i have to pay somthing place contact me. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Contact - Drive288 Express Lanes No minimum balance required. #jb-user-account-nav>li.active>a { Click the link in the email we sent to to verify your email address and activate your job alert. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. So, Ive pretty much given up. 10 followers 10 connections. Users can view their account balance via the BancPass phone app. You'll need to update your log-in credentials. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. var jb_url = 'careers.resourcestaffing.com'; As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . .hmg-jb a:hover, .hmg-jb a:focus { Shift: 7am-3pmMust Be Bilingual. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. The staff responds very quickly and with details. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. Hilton Honors Number. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Wasn't able to add my car due to an unspecified error. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. HCTRA Harris County Toll Road Authority .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. How is Harris County Toll Road Authority rated? Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. I have worked here for over 3 years and I have the utmost love and appreciation for this company. HCTRA Harris County Toll Road Authority We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Nie Williams - Violations Department - Harris County Toll Road If you continue, you agree with our policy statement. Important: All applicants must complete the assessment. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. How can I pay my Harris County Toll Road Authority bill? We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . border-color: #376d7d; doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. They are always available to assist and have a conversation. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. color: #fff; checkSSL(); This is not an error with the BancPass system. Customer Service. The information is transmitted to the Toll Operators Back Office or processing center. } 3872. } To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Brittani Nelson - IT Systems Specialist II - Harris County Toll Road For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. Ripoff Report | Hctra Review - Nationwide - Harris county toll road Can I find my bill online? .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. List of Harris County Toll Road Authority employees - SignalHire What a useless bureaucracy. They found me something that really suited my personality and the type of work I like and they found it fast! San Antonio, TX. Where can I get my cash reloadable BancPass Toll Sticker? If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. 281-875-EASY (3279) Roadside Assistance. Prefer to pay as you go, and Pay your way? Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). } Must be able to adapt to dynamic, quickly changing telecommunications environment. Never worry about a negative balance, violations, fines, or fees. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Accountable for call quality, attendance, and adherence to work schedule results. HCTRA Harris County Toll Road Authority. Were only here for another ten days. window.location = location.href.replace(/^http:/, 'https:'); HCTRA Assistant Dispatcher 1st and 3rd Shift Reach out to the HCTRA team using the information below. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Also note in the email your BancPass Toll Sticker number. Simply call the customer service department at 866-978-5061. View News Archive. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . W. Toll amount owed is typically available within 7-10 business days of your trip. TX background-color: #376d7d; | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. BancPass does not require a minimum balance be maintained. These essential cookies may also be used for improvements, site monitoring and security. Get email updates for new Customer Service Representative jobs in Houston, TX. Ability to use calculator, having above-average mathematical skills. Text message rates may apply. Pay your Harris County Toll Road Authority bill - doxo Login. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). color: #376d7d !important; Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Users can even use credit cards to replenish their account. background-color: #376d7d; This Is How You Can Easily Access The www hctra org login. They have given me comfort in knowing I can trust their recommendations for our staffing needs. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Please allow 24 hours for a customer service agent to respond to emails.

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